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Book Your Repair

Tell us about your device and the issue you're experiencing. We'll create a repair request that you can track online.

You'll always receive a diagnosis and repair quote before any repair work begins.

Device details

Device type

Laptop, console, phone, tablet, etc.

Brand (optional)

Model (optional)

Problem description

Describe the issue in your own words

Contact details

We'll only use this to contact you about your repair.

Your name

Phone

Service (optional)

No repair is carried out without your approval.

This fault has to be assessed before we can quote it, so a R 199 diagnostic fee may apply — charged with your quote, once the work is actually done.

Approve the repair and it comes off the total, so in practice you only pay it if you decide not to go ahead. See our Refund Policy.

What happens next

We review your request and confirm your booking
You receive your ticket number by email
You bring or send us your device and we log it in
We diagnose the fault and send you a quote
We only proceed with the repair once you approve it