Support
Complaints & Support
Questions, complaints or concerns? We're here to help and will work with you to resolve the issue fairly.
Questions, complaints or concerns
If you're unhappy with any part of our service, whether it's a repair, quotation, communication, or something else, please get in touch with us.
Where applicable, include your ticket number so we can quickly find your repair details and look into the matter.
We'll review your concern and work with you to find a reasonable resolution.
How to reach us
The fastest way to reach us is WhatsApp, but you can also contact us by phone or email.
Archis Tech
123 Parliament St, Gqeberha Central, Gqeberha, 6001
+27 63 006 8553
hello@archistech.co.za
Related policies
You may also find the information you're looking for in one of our other policies:
- Refund Policy: Refunds for booking, diagnostic and other service fees
- Cancellation Policy: Cancelling a repair booking
- Repair Warranty: Issues relating to a completed repair